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Meet the Team

Gareth Byrne

Gareth Byrne

Gareth Byrne

  • General Manager
  • gbyrne@rchmail.com

I began my career at the tender age of 15, working part time during the school holidays and at weekends. I continued to work while studying at the University of Ulster from where I gained an honours degree in Hotel and Tourism Management. After this, I secured the first of many management-based roles both in Food and Beverage and Front Office department where I acquired a wealth of knowledge which led to positions with large groups as well as 5 star luxury properties. I bring with me a passion and drive for this wonderful industry as well as a genuine interest in the progression and wellbeing of my team. I look forward to welcoming you to Guernsey and The Duke of Richmond very soon.

Holly Marquand

Holly Marquand

Holly Marquand

  • PA to the General Manager
  • hmarquand@rchmail.com

Having worked for the United Nations in Geneva for 7 years I spent 3 years living and working in Johannesburg before moving to Guernsey in 1994. I joined The Old Government House Hotel (OGH) in 1998 as the Conference and Banqueting PA and very soon I was running the department. I was Director of Meetings and Events at The OGH up until 2012 when Red Carnation Hotels bought the Duke of Richmond Hotel and I moved to become PA to the two hotels’ General Managers. It is wonderful working for the two properties and helping to ensure that Red Carnation Hotels’ high standards are upheld consistently throughout.

Hilario Pinto

Hilario Pinto

Hilario Pinto

  • Conference and Banqueting Manager
  • hpinto@dukeofrichmond.com

During my 12 years at The Duke of Richmond Hotel I have had the opportunity to progress my career and to constantly develop my knowledge and skills. The Duke of Richmond Hotel is a great and friendly place to work which is why I have always been so happy to stay. I have worked in several positions -  Hall Porter, Receptionist, and Reservations Co-ordinator - then I was promoted to Conference and Banqueting Manager 7 years ago. I enjoy working closely with our clients and ensuring that their every need is met when organising a meeting or function with us.

Michaela Gerlich

Michaela Gerlich

Michaela Gerlich

  • Human Resources and Training Manager
  • hr@theoghhotel.com

On completion of my degree in Hospitality Management I worked in a variety of departments in hotels all over Europe. I joined The Duke of Richmond and The OGH in November 2002 as Trainee Manager. After a year I was promoted to Personnel and Training Manager, a role which I have enjoyed developing for the hotel. Since The Duke of Richmond and OGH joined Red Carnation Hotels, it has been wonderful to be able to implement such an extensive training programme for our dedicated staff.

Helen Lenkovska

Helen Lenkovska

Helen Lenkovska

  • Head of Operations
  • hlenkovska@dukeofrichmond.com

I started my career path in hospitality by working part-time in the industry whilst at university in the Ukraine where I was studying foreign languages. Upon graduation, I stayed in the job I had come to enjoy so much. In 1999 I first came to Guernsey and started working as a senior hotel receptionist at the Duke of Richmond Hotel. Since that time, I have progressed from being Front Office Manager to  Head of Operations for two Red Carnation Hotels, the 5-star Old Government House Hotel and the 4-star Duke of Richmond Hotel, and am still enjoying the buzz and excitement the hotel environment presents! I would be delighted to show you around our fantastic hotels and will do my best to ensure your stay is a memorable one!

Orlando Abreu

Orlando Abreu

Orlando Abreu

  • Food and Beverage Manager
  • orlandoabreu@dukeofrichmond.com

I was born and raised in Venezuela and moved to Madeira at the age of 7. From there I moved to the beautiful island of Guernsey and I have been working at the Duke of Richmond for almost 19 years. Since joining the Red Carnation Hotel Collection in late 2011, the transformation of our Leopard Bar and Restaurant is one that I am very proud of. I love to share my knowledge of food and beverage with my team and learn from them too, so we can pass on our experiences to our guests. We thrive to deliver the best customer service to our guests and look forward to welcoming you to the Leopard Bar and Restaurant so you can try our amazing cocktails and fresh local seafood in a lively and friendly atmosphere .

Sergio Da Silva

Carl Thomson

Sergio Da Silva

  • Maintenance Manager
  • maintenance@dukeofrichmond.com

I arrived to beautiful Guernsey in 1998 and my first job was at the Duke of Richmond as a maintenance man. In 2005, I left the island and carried on working in the building trade, developing my skills further. 

In 2010, I moved back to Guernsey and continued working in the building trade. I have always had a love for the building of The Duke of Richmond Hotel and took the opportunity of coming back to work as soon as there was a vacancy. My goal is to support The Duke of Richmond Hotel and use my experience to ensure high standards of work that the hotel deserves. I am so proud to be part of the fantastic team at Red Carnation Hotels.