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Guest Reviews

More from our Guests...

At The Duke of Richmond Hotel we value guest feedback as it helps us to improve our service. Here are some of our favourite guest testimonials:

Outstanding

Can I congratulate you and your staff on a great evening. It was a very professional event put together and having been in the hotel industry many years ago, it was outstanding.
David S - April 2013

Event was Excellent

Just to say a big thank you to you and all your team who made our parents' Diamond Wedding celebration a really special night to remember. Everything about the event was excellent and everyone was really impressed by the standards of service and courtesy from all of your staff. Thank you again and we hope to see you once more when we have another special event to celebrate!
Sally & Sharon - April 2013

First visit to the "NEW" Duke of Richmond

I used to be a regular traveller to Guernsey and used to stay at the "old" Duke of Richmond. This was my first visit to the "new" one. I was quite overwhelmed by the changes to the hotel and its facilities. What you have also done is to bring change to the standard of personal service provided by your staff. 
Gwyn is an exceptional ambassador for the hotel; he was charming and helpfulness itself. His kindness and consideration added much to my visit. Orlando was a member of the "old" Duke of Richmond team; I remembered him and he remembered me. He is a super guy and his charm and sense of humour again added much to my visit. He is a consummate professional at what he does and it is a pleasure to be served by him. 
D Roberts - March 2013