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Guest Reviews

More from our Guests...

At The Duke of Richmond Hotel we value guest feedback as it helps us to improve our service. Here are some of our favourite guest testimonials:

Luxury hotel

A luxury hotel. The staff are wonderful. Friendly and so helpful. A real home from home. A joy to stay here.

Tony Williams - May 2018

Memorable occasion

Thank you for making our “Birthday Bash” such a memorable occasion. Roly, myself and Betty were all so pleased (and a little embarrassed) by all the kind thoughts and deeds, and the warm wishes we received.

Diana Osborne - May 2018

Special occasion

We went to Guernsey for our Silver Wedding Anniversary and treated ourselves to a Junior Suite in the Duke of Richmond Hotel. As it was a special occasion and a better than usual break for us we did a lot of research beforehand to get the right place to stay. That research paid off. In fact, the quality provided by the hotel and the outstanding service from all the staff exceeded our expectations. Nothing was too much trouble and we were made to feel special throughout the whole week. From reception, to room service, to maids, to waiters, waitresses, to restaurant and duty managers, every single person was polite, courteous, friendly and professional. To be frank, the hotel was spotless - couldn't fault the cleanliness. Breakfast choice was extensive and served to perfection. Our anniversary evening meal was something to remember. We would not hesitate going there again. Perfect!

timhazlew00d - May 2018

Best standard of customer service

This hotel has the best standard of customer service we have experienced for many years. From reception to dining staff to standard of room presentation we could not fault. Breakfast was very good. We would definitely return to this hotel if we visit Guernsey again.

Chris Wiltshire - May 2018