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More from our Guests...
At The Duke of Richmond Hotel we value guest feedback as it helps us to improve our service. Here are some of our favourite guest testimonials:
Fantastic afternoonWe had a fantastic afternoon at the Duke of Richmond for our Liberate afternoon BBQ and chill. The food was delicious, plentiful and good value. The setting on the terrace really made the day, but what really makes our events special at the hotel is the staff and the service they provide. This is the second event we've done at the Duke and the friendly, welcoming team that we work with makes us want to keep coming back. The Liberate team enjoy working with the F&B staff in the run up and all of our guests comment how well looked after they are during the events. We hope to keep being able to make bookings with you in the future and look forward to more fun along the way. |
KindnessI would like to add that my stay was made even more enjoyable because of the helpfulness and kindness of all the staff especially Olga Lauren Ben and Adrian. They really are an asset to the hotel. I will return, thank you again |
Fantastic stay!We have had a fantastic stay at the Duke of Richmond this weekend. Without exception your staff have been polite, friendly and helpful. Nothing has been too much trouble and every query and request has been met promptly and fully. We were particularly impressed with the welcome folder prepared by Sofia who had included information about Cricket especially for our visit to watch our son’s cricket team. Thank you so much. |
WelcomingThank you for a lovely stay! We really enjoyed the hotel and the staff here are great. So welcoming and you really feel like nothing is too much trouble. The staff really go the extra mile - including organising a surprise birthday cake and card which was a really thoughtful touch, really appreciated. We hope to come back! Thank You. |
FantasticThank you for the wonderful stay, this place is fantastic. We will be back next year. |
Lovely welcome backA lovely welcome back to our home from home! Special thanks to Olga for looking after us and our friends. |
Wonderful holidayWe have recommended your hotel to our friends and they have booked to visit in July. Once again we have had a wonderful holiday at your lovely hotel, so nice to be remembered. Thanks for the great room. |
OutstandingCan I congratulate you and your staff on a great evening. It was a very professional event put together and having been in the hotel industry many years ago, it was outstanding. |
Event was ExcellentJust to say a big thank you to you and all your team who made our parents' Diamond Wedding celebration a really special night to remember. Everything about the event was excellent and everyone was really impressed by the standards of service and courtesy from all of your staff. Thank you again and we hope to see you once more when we have another special event to celebrate! |
First visit to the "NEW" Duke of RichmondI used to be a regular traveller to Guernsey and used to stay at the "old" Duke of Richmond. This was my first visit to the "new" one. I was quite overwhelmed by the changes to the hotel and its facilities. What you have also done is to bring change to the standard of personal service provided by your staff. |
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