Accessibility

Here at The Duke of Richmond, we are committed to ensuring our hotel and facilities are as accessible as possible, accommodating a variety of guests’ personal needs.

Due to the design and rich history of the property, we are constricted with regards to structural changes to be totally accessible, however whether you have mobility, hearing or visual impairments, we will be able to suggest the best solution to ensure your stay in London is as comfortable as it is luxurious.

Accessible Room Facilities on Request

Furniture can be removed
Vibrating Pillows
Large Button Telephone
Digital alarm clock available with sound and a vibrating pad
Emergency pull cords in bathroom
Additional lighting nd low level lighting

Public Areas

Large font restaurant menus (upon prior request)
Wheelchairs can be arranged
Induction loop (reception only)
Dining in Lounge
Automatic opening of doors from inside the lobby
Personal assistance offered
Assistance dogs permitted throughout
Grab rail locations
Disabled toilets
Disabled parking arrangements
In the case of a fire, the hotel is fully equipped to deal with all mobility, visual, and auditory impairments

Website Accessibility Statement

The Duke of Richmond, is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.

As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about the Hotel’s commitment to accessibility, please contact the General Manager by email using the contact information below.

General Manager: Norbert Stump
Email:nstump@dukeofrichmond.com