We give kids the VIP treatment from the moment they arrive. That means big smiles to welcome them, and time for the shy ones to get used to their surroundings. Once they are feeling settled and comfortable our dedicated children’s guest services team will check them in separately. We take them through their own children’s preference form to confirm vital information – their favourite colour, drink, food and animal.
We like to make a big fuss over smaller guests so that they feel truly welcome. We include all these thoughtful extra touches when you book as a family.
Prior to arrival
We'll send a special preference form so that we are fully prepared to offer the kind of personalised service that makes your children feel extra special.
Children have their own dedicated check-in desk and receive their own personal welcome pack.
In the room
Our young guests will find their own toiletries, child sized bathrobe and slippers waiting for them so they feel extra special. A DVD player, popcorn and a selection of movies can also be arranged on request.
In the hotel
The following facilities and activities are provided:
A special farewell souvenir to take home.
A guest preference form will be sent to you upon receiving your booking to clarify your specific requirements.